We work with partners on lasting integrations, clear responsibilities and a shared understanding of customer needs.

1. Discuss the partnership

Share your solution, target customers and the use cases you want to support. Discuss product fit and the commercial model with the Zelty partnership contact.

Introduce your solution: Become a Zelty Partner. For questions about your application, contact [email protected].

2. Agree the framework

Define the integration agreement, commercial arrangements, responsibilities and main points of contact for partnership, sales and technical questions.

3. Scope the integration

Choose the integration method — API, SDK or App-to-App — and clarify the workflows, any protocol requirements and the development timeline with the technical team.

Start with Integrating with Zelty for the guide database and documentation links. Where applicable, discuss Marketplace activation, which lets the client generate the integration's API key.

4. Develop, test and review

Development is carried out by the partner. The existing onboarding process includes sandbox testing, technical and product validation, and pilot client testing.

Use the preparation checklist in Integrating with Zelty to share your scope, test results and open questions. Coordinate the validation and pilot steps with your Zelty contacts.

5. Prepare the launch

Align on commercial positioning, sales enablement and joint communication where relevant. Coordinate and monitor the first deployments.

6. Follow up

Review integration performance and customer feedback together. Discuss any product adjustments and the next steps for the partnership.

Contacts

For incident reporting and support terms, see Support & contacts.